Privacy Policy
At Avenida Elder Care ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data shared with us when you visit or interact with our website, eldercare.avenidapro.com.
1. Introduction
This Privacy Policy outlines how Avenida Elder Care ("we", "our", or "us") collects, uses, stores, and protects your personal data when you visit or interact with our website, eldercare.avenidapro.com.
2. Personal Data Handling
We collect only the personal data necessary to provide services effectively. This includes:
- Name
- Phone number
- Health-related preferences
- Communication history
Data is collected through online forms, cookies, and direct contact.
3. Cookies & Analytics
We use cookies and analytics tools to improve user experience, monitor site performance, and understand user behavior. By using our site, you consent to the use of cookies unless you disable them in your browser settings.
4. Data Storage & Protection
All collected data is stored securely on encrypted servers with restricted access. We follow industry best practices and applicable Indian data protection regulations to prevent unauthorized access, alteration, or disclosure.
5. User Rights
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Lodge a complaint with a regulatory authority, if applicable
You can contact us at eldercare@avenidapro.com to exercise your rights.